What card products can you accept with LevelUp?
LevelUp works with all of the credit and debit card products you already accept today. Chase Pay works with Chase Visa® consumer credit cards, debit cards and Chase Liquid® cards. At this time, Chase Pay does not accept business credit cards, business debit cards or MasterCard® cards.
What devices are compatible with Chase Pay?
iPhone 5 or newer, iOS versions 9 and up Android OS 4.1 and up.
Does Chase charge a fee to use Chase Pay?
No, there’s no charge for your customers to use Chase Pay, but message and data rates may apply. There are also no additional fees for Chase Pay transactions for the merchant.
What types of offers are available to customers?
Customers may receive offers from LevelUp, Chase or a specific restaurant through this program.
What type of analytics will I get?
LevelUp provides comprehensive analytics and a robust Customer Relationship Management (CRM) program to help you learn more about your customers. Your businesses will be able to see a number of dashboards including traffic flows, offer redemption and peak times.
What if I'm already a LevelUp customer?
Great! Then you're already all set to accept Chase Pay and benefit from new customer acquisition and brand exposure.
What POS systems are compatible with this reader?
LevelUp currently partners with many of the POS Providers in the industry and are always expanding our set of integrations. See a full list of our current partners
. Don't see your provider? We'd love to work with them.
Send LevelUp an email
letting us know your preferred provider.
Will my restaurant be included both in the Chase Pay app and the LevelUp app?
Yes, your business will appear in the directory and map in both the Chase Pay and LevelUp apps.
Chase Pay is secure - it uses tokenized payment technology and Chase security credentials.